PRIVACY POLICY

Who We Are

Our website address is: https://www.poolsrp.com.

Data We Collect

Through our contact form, we may collect the following personal data:

• Full name.
• Email address.
• Postal code.
• Any information the user chooses to include in their message.

During the consultation or quotation process, we may request additional information when necessary to respond to the user’s request. This information may include, on a voluntary basis, a telephone number, photographs of the installation site, or any other data related to the project.

Users may also send us photographs and additional information by email or through other agreed communication channels to facilitate the assessment of their needs and the preparation of quotations.

Purpose of Data Processing

The personal data provided will be used solely for the following purposes:

• Responding to requests for information.
• Preparing quotations.
• Managing inquiries related to our services.
• Maintaining communication with interested parties.
• Contacting users by email or, where voluntarily provided, by telephone or WhatsApp.

We will not use the data for purposes other than those described here without the user’s consent, unless required by law.

Cookies

This website uses technical cookies that are necessary to ensure its proper operation.

We may also use web analytics tools to obtain aggregated statistical data about website usage, such as the number of visitors, the most visited pages, or general traffic information. This data is used exclusively to improve the website’s content and functionality.

Data Retention

Personal data will be retained for as long as necessary to respond to requests received, prepare quotations, maintain communications related to our services, or comply with applicable legal obligations.

Disclosure of Data to Third Parties

We do not sell, rent, or transfer personal data to third parties.

Data may only be shared when necessary to comply with a legal obligation or to properly provide the services requested by the user.

Data Security

We implement reasonable measures to protect personal information against unauthorized access, loss, alteration, or improper disclosure.

Your Rights Regarding Your Data

Users may request access to, correction, updating, or deletion of their personal data, as well as exercise any other rights recognized under applicable data protection regulations.

To exercise these rights, users may contact us through the contact methods available on this website.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time in order to adapt it to legal, technical, or operational changes affecting the website. Any modifications will be published on this page.

Contact

For any questions regarding privacy or the use of this website, you may contact us using the contact details published on https://www.poolsrp.com.