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Privacy Policy

At Pools RP (https://www.poolsrp.com), we respect users’ privacy and are committed to protecting the personal data they provide through the website. When a user uses our contact form, we may collect data such as first name, last name, email address, postal code, and any information they choose to include in their message.

In some cases, in order to prepare a quote or properly evaluate a project, we may voluntarily request additional information such as a phone number or photos of the location where the pool is to be installed. These images or documents may later be sent via email or other communication channels agreed upon by both parties.

The information provided is used exclusively to respond to inquiries, manage requests, prepare quotes, and maintain communication with users. When necessary and always voluntarily by the user, we may also contact them by phone or WhatsApp to follow up on a request or resolve questions related to the project.

This website uses only technical cookies necessary for its proper functioning and, where applicable, web analytics tools that provide general statistics about website usage, such as number of visitors, most viewed pages, or aggregated traffic information. This data is used solely for service improvement purposes and does not allow users to be personally identified.

Personal data will be retained only for as long as necessary to handle inquiries, prepare quotes, manage requests, or comply with applicable legal obligations. We do not sell, rent, or share personal data with third parties, except when legally required or when necessary for the proper provision of the requested services.

Users may request access, correction, or deletion of their personal data at any time, as well as exercise any other rights granted under applicable data protection laws, by contacting us through the means available on the website.

We reserve the right to update this policy when necessary to adapt to legal, technical, or operational changes of the website.